Privacy Policy & Disclaimer Last updated: August 18, 2025 1. Who We Are This website (www.joinunshakeable.com) and its associated programs, including Unshakeable and related projects, are operated by Zain Hussain, a Registered Psychotherapist (Qualifying) in Ontario, practicing under supervision with LiveWise Wellness Consulting (“we,” “our,” “us”). 2. Information We Collect When you sign up to access Unshakeable or related resources, we may collect the following: Personal Information: First name, last name, email address. Optional Information: If you book a consultation, additional details such as phone number, booking history, or information voluntarily submitted via JaneApp or our secure portals. Technical Information: Basic analytics such as IP address, browser type, and site usage for improving user experience. 3. How We Use Your Information We use your information for: Delivering the resources you requested (e.g., Unshakeable PDF). Sending occasional emails about related programs, events, or offers. Maintaining secure client records when you book a consultation. Complying with professional and legal obligations under the CRPO Standards of Practice. We will never sell, rent, or share your personal information with third parties for marketing purposes. 4. Confidentiality & Therapy Disclaimer Submitting your information or downloading Unshakeable does not create a therapeutic relationship with Zain Hussain or LiveWise Wellness. Unshakeable and related materials are for educational and self-improvement purposes only. They are not a substitute for professional psychotherapy, medical care, or emergency services. If you are experiencing a mental health crisis, please call 911 or go to your nearest emergency department immediately. 5. Data Storage & Security All data is stored securely in Go High Level (GHL), JaneApp (for booked consults), or other secure platforms compliant with Canadian privacy law. We implement reasonable safeguards to prevent unauthorized access, alteration, or disclosure. You may request access to, correction of, or deletion of your personal data at any time by contacting us. 6. Double Opt-In & Consent By entering your email, you agree to receive a confirmation email to verify your consent. You may unsubscribe from emails at any time by clicking the “unsubscribe” link included in each email. By submitting your information, you acknowledge and agree to the terms of this Privacy Policy. 7. Cookies & Analytics Our website may use cookies for basic analytics and to improve performance. You can disable cookies in your browser settings, though some features may not function properly. 8. External Links Our resources may contain links to external sites (e.g., JaneApp booking pages). We are not responsible for the privacy practices or content of those third-party sites. 9. Your Rights (Under Canadian Law) You have the right to: Request access to the personal information we hold about you. Request corrections or updates to your information. Withdraw consent to our use of your data. File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated. 10. Contact Information For questions, requests, or privacy concerns, please contact: Zain Hussain
Registered Psychotherapist (Qualifying)
LiveWise Inc.
Email: [email protected]
Phone: [647-572-7750] 11. Final Disclaimer By accessing Unshakeable or providing your information, you acknowledge and agree that: This program is for educational purposes only. No therapist–client relationship exists unless you formally book a consultation through JaneApp and sign the appropriate consent forms. You accept responsibility for your own use of the material.